About THINK RITS | Leading Agency for Global IT Support Solutions

About Our Story

Your Strategic Partner for Managed IT Excellence

At Think RITS, we are more than just an IT provider; we are your dedicated technology partner. With a strong foundation in delivering reliable IT support and a forward-looking approach to innovation, we help businesses across the globe navigate the complexities of the digital landscape. Our mission is to empower your organization with secure, scalable, and efficient IT solutions that drive real business value.

25+

Years Of Experience

500+

Worldwide Clients

Harnessing advanced models for unmatched efficiency.

From cloud migrations to complex security architectures.

Generate results for customers.

Customer’s First Choice

Working Process

Get Your IT Solutions in 4 Easy Steps

01

Consultation & Strategy

We begin by understanding business need, challenges, and IT goals to design a tailored strategy.

02

Planning & Design

We begin by understanding business need, challenges, and IT goals to design a tailored strategy.

03

Implementation & Development

We build and deploy the solution—whether it's cloud, cybersecurity, software, or IT infrastructure

04

Support & Optimization

Continuous monitoring, maintenance, and upgrades to ensure long-term performance and security.

Why Choose Us

Why Businesses Choose THINK RITS

We combine strategic thinking with dependable execution to help your business stay secure, productive, and ready for growth. From daily support to long-term infrastructure planning, our team works as an extension of your operations.

Scalable remote IT teams aligned to your growth

Build and scale your IT capacity with remote teams that integrate seamlessly with your operations and grow alongside your business.

24x7 support and monitoring for business continuity

Minimize downtime and ensure 24x7 business readiness with proactive monitoring and rapid response support tailored to your critical systems.

Global delivery capability across time zones

With out 24x7 service offering you get consistent technical support and project delivery regardless of your location or time zone.

Reduced operational costs vs onshore staffing

Maximize your ROI by accessing high-tier technical expertise at a fraction of the cost of traditional onshore hiring and infrastructure.

High-skill technical talent pool

Accelerate innovation with our network of certified IT specialists, cloud architects, and security experts who bring years of industry-specific experience.

Flexible engagement models tailored to business needs

Customize how you work with us through flexible partnership options, ranging from full managed services to specialized project-based support.

Our Leadership Team

Experts Dedicated to Your Success

Rakesh Patel

(Business Advisor)

A seasoned entrepreneur with over 30 years of experience in building and scaling Datatech Computers since 1995.

He brings strong expertise in business strategy, growth planning, and long-term client relationships, backed by deep market understanding. He will provide strategic direction on business expansion, revenue growth, and market positioning.

Nilesh Bhalani

(Technical Advisor)

A highly experienced IT leader with 30+ years in enterprise infrastructure, cloud, and service delivery. Certified across AWS, Microsoft, Cisco, HPE, Linux, and ITIL, he brings deep technical expertise and strategic clarity.

As a founding member of Datatech, he has been instrumental in defining scalable processes, robust IT frameworks, and operational excellence. He will guide technology strategy, service optimization, and process maturity to strengthen overall IT capability.

Hitesh Samvedi

(Technology Leader)

A global technology leader with 25+ years of experience across India, UK, and Europe in IT services and BPO environments. He specializes in IT infrastructure, cybersecurity, data analytics, governance, and large-scale digital transformation.

Known for building scalable shared service models and leading enterprise modernization initiatives. He will support technology vision, governance, and end-to-end digital transformation strategy.

Got Questions?

Frequently Asked Questions

What services does THINK RITS provide?

We provide remote helpdesk support, managed security, cloud services, 24x7 infrastructure monitoring, and virtualization migration services including VM to HP-VME transitions.

Do you offer support outside business hours?

Yes. Our NOC and monitoring services run 24x7, and we provide priority response for critical incidents to keep essential business systems available.

How do you protect our business data?

We apply layered security controls, including endpoint protection, firewall management, access controls, backup policies, and regular security reviews based on best practices.

Can you migrate our workloads to the cloud?

Absolutely. We plan and execute migrations to platforms such as Microsoft 365, Google Workspace, Azure, and AWS with minimal disruption and clear cutover planning.

How quickly do you respond to support requests?

Response times depend on priority level, with critical incidents handled first under SLA targets. Most day-to-day issues are acknowledged quickly and resolved through remote support.

Can you tailor services for small or mid-sized teams?

Yes. We design right-sized service plans based on your budget, current environment, and growth targets so you only pay for the support you actually need.

About Us